Windows XP SP2 forced deployment

(7th April 2004, Seattle WA) - The International Charter today filed an official complaint with Microsoft Corporation concerning changes to the distribution of Service Pack 2 for Windows XP due to be implemented on April 12th.

Microsoft Corp. is scheduled to turn on its Automatic Update service, which will deploy the XP Service Pack 2 to all PCs connected to the Internet regardless of whether corporate IT departments or individual PC users have prepared for it.

SP2, developed to fix critical security holes and deploy performance enhancements, was originally released in September 2004. But in response to customer complaints, Microsoft suspended the automatic deployment.

A study conducted by the International Charter in association with AssetMetrix Research Labs of Ottawa, Canada, showed that only 24 percent of Windows XP PCs have been upgraded to SP2.

The study of 136,000 PCs at 251 North American corporations showed that only 7 percent of the companies studied have actively accepted and deployed the upgrade.

Of the remainder, 52 percent hadn't established any policy or plans for the SP2 upgrade, and 40 percent were actively avoiding it.