Easy to Understand

The Easy to Understand document certification is used to ensure that a document is easy to read and understand. 

Documents are checked for clarity, fairness and sense checked. The aim of the standard is to ensure that the document is readable by as wide an audience as possible, while being able to retain its original function.

In order to comply with the Easy to Understand standard, documents must comply with the following four requirements:

  1. Clearly display a title
  2. Have a structured, logical structure
  3. Not use jargon, or confusing language
  4. Be concise
The Easy to Understand standard is used as part of the Fair Terms & Conditions certification.